What Support Can I Receive for a Novum Wall Project?
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Novum Wall engineers assist with feasibility assessments, product recommendations, design optimization, and plan reviews to ensure project success.
First-time installers and contractors receive expert advice, best practices, and product-specific training to streamline the installation process.
Access design software templates, project spotlights, technical resources, and a growing library of support materials for seamless planning and execution.
In addition to Novum Wall’s expertise, local engineers and designers can provide site-specific insights, regulatory guidance, and tailored solutions
The Novum Wall promise is as straightforward as the solution itself: offer a machine-set retaining wall system that is simple to design and can be installed with minimal equipment and small crews. But we didn’t stop there. Read on to learn about the tools and support you can expect when you choose Novum Wall for your next retaining wall project.
Design Support for Novum Wall Projects
It starts with people who are passionate about walls done right. Novum Wall engineers want you and your client to be as pleased with the process as you are with the finished project.
Feasibility assessments. Our experienced and accessible engineering team can guide wall designers through challenging designs and help objectively determine if Novum Wall is the right choice for the scenario.
Product recommendations. Does your project require a gravity wall or a mechanically stabilized earth (MSE)/reinforced solution? Novum Wall offers both, and our professionals can help you decide what your site needs.
Design optimization. We’re not here to tell design professionals how to do their jobs, but we can help them optimize their wall design, saving time and money.
Plan reviews and calculations. Is the design already underway? Appreciate peace of mind when another set of experienced eyes reviews existing plans and calculations.
Count on us to help you kick off your project right with expert advice developed through decades of retaining wall experience.
Installation Guidance for Novum Wall Projects
We’re confident contractors will find Novum Wall’s installation simple and straightforward, but we don’t take anything for granted. That’s why we extend our expertise to first-time installers or contractors facing a particularly challenging project site.
Product installation best practices. We’ve encountered many unique project scenarios, allowing us to develop time-saving ways to tackle even the most demanding sites.
Engineering and construction resource guidance. Our self-serve tools are comprehensive, but we understand they can’t cover every scenario. We’ll ensure you have the resources you need to get the job done AND help you get the most out of them.
Product-specific training. Novum Wall is a first-of-its-kind solution, so experiencing a slight learning curve in some situations shouldn’t be surprising. But we’ll work with you to build your product confidence and comfort level so you can maximize the installation advantages Novum Wall offers.
You have questions, and we have answers. Install Novum Wall confidently, knowing experts are just a phone call or email away.
Virtual Tools for Novum Wall Design and Installation
With 25+ years of retaining wall innovation experience, we’ve learned that wall designers, architects, and engineers appreciate resources as intuitive as the solutions themselves. Novum Wall offers an ever-expanding library of tools right at your fingertips.
Knowledge Hub. A growing library of project spotlights and design and installation articles curated just for you. Design Software Templates and Models. Access gravity and MSE file templates for SRWall design software and AutoCAD and SketchUp block models.
Product Data Sheet. A comprehensive overview of Novum Wall blocks, including dimensions, weights, material makeup, and more.
Preliminary Wall Sections. Available for gravity and friction connection MSE walls, preliminary wall sections will help you identify the wall design your specific site calls for.
Browse the complete library of support offerings, including the block library, corner construction guidance, testing reports, and more.
Beyond Novum Wall’s Support Services
Between the features that make Novum Wall the most efficiently installed machine-set wall system available today and the internal support that comes with it, you’ll be well-positioned to tackle just about any project. But engaging local expertise in the form of a wall designer or licensed engineer is never a bad idea, especially if the project site is challenging or the wall application isn’t so straightforward. These professionals can offer several benefits to ensure your wall project is executed without a hitch. A wall designer or licensed engineer can:
- Provide an enhanced understanding of local site conditions and regulations, including topography, soil conditions, and permitting requirements
- Possess the tools and licensing necessary to prepare proper design and engineering plans
- Offer solution-specific knowledge to ensure you fully leverage the features of Novum Wall
A local wall professional can also advise you on enlisting other project partners to execute your project safely and effectively.
When you choose to work with Novum Wall on your next project, you get more than the world’s most intelligent machine-set retaining wall solution. You’ll receive expert support every step of the way. From design to installation and every step in between, Novum Wall’s technical team will ensure you get the result you’re looking for.
Ready to get started? Call Novum Wall’s technical support team today at 844-367-9763, Option 2, or email us at engineering@asterbrands.com.
